Question 1

What are your opening hours?

Accepted Answer

We are open Monday to Sunday between 8 am to 5 pm.

Question 2

How can I book a course or a dive?

Accepted Answer

Either send us an email on CozumelDiveSchool@gmail.com (School@gmail.com)or find the activity on our website and click "Inquire Now".

Question 3

Do you only take payments via Paypal?

Accepted Answer

If you have a bank account in Mexico, Canada or Poland, we can also accept payments to our accounts in these countries. If you want to make a bank transfer from a different country to any of the above, you will need to cover any international transfer fees. Please note that sometimes it might be difficult to establish the amount of these fees.
For deposits we prefer PayPal. Bank transfers from Mexico or Poland are accepted if they are sent with a minimum of 5 business days advance. For Canadian INTERAC transfers we allow 2 business days. Any deposit in cash must be paid a minimum of 2 days before the activity.

Question 4

Is the PayPal 5% fee added automatically?

Accepted Answer

PayPal does not automatically increase the amount you’re paying by 5%. You will have to add it before you send the transaction. For example, if the deposit is USD 50, the amount to be sent is USD 52.50 (USD 50 + 5%).

Question 5

Are you closed on Christmas, New Years, Easter and so on?

Accepted Answer

We are open 364 days per year.
The only day we are closed is Jan 1st.

Question 6

Is there parking at your school?

Accepted Answer

Free street parking is available in front of our school building and on the streets around the block. The parking space might be limited on business days as we have a tax office close by.

Question 7

Do you offer discounts for your students to do fun dives?

Accepted Answer

We do not offer discounts on fun dives to students of our recreational courses. If you’ve completed or are on a professional course with us (Divemaster, Instructor, Staff Instructor), you may benefit from discounted rates for boat and shore diving. Our boat diving gets cheaper if you book dive trips in a package. Some of our courses might be offered in combo options at reduced prices (e.g. OWD + AOWD, EFR + Rescue Diver, Deep + Wreck).

Question 8

Are taxes included in the price?

Accepted Answer

Yes, all taxes and fees are included in our prices.

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